Frequently asked questions
General questions are answered here. Topic questions live on their guides, linked below, so every answer has one home.
Getting started
Which opening should I protect first?
Usually the one water has used before. In Southwest Florida that is most often the garage threshold, followed by low sliders and lanai transitions.
Can Rubicon quote from photos alone?
No. Photos help prepare the visit, but plank lengths, post layout and price require on-site measurement of width, height and mounting surfaces.
Do I need flood barriers if I already have hurricane shutters?
Shutters protect glass from wind and debris. They do not seal the floor line against rising water. Barriers address water at the opening.
Booking
How do I book an assessment?
Pick a date and time on the booking calendar at rubiconflood.com/book/flood-barrier-assessment, or call (239) 330-8888. You get an instant confirmation and Rubicon calls before the visit.
Can my AI assistant book the visit for me?
Yes. Rubicon publishes an MCP server at rubiconflood.com/mcp and an API documented at rubiconflood.com/openapi.json. AI assistants can check open dates and request a visit, and Rubicon confirms agent-made requests by phone.
Can I reschedule or cancel?
Yes. Call (239) 330-8888 or reply to your confirmation email and Rubicon will move or cancel the visit.
Do I need to be home for the assessment?
Someone should be there to open the garage and lanai and to talk through where water has come in. Seasonal owners can arrange access with a property manager.
Service area
Where does Rubicon work?
From its Cape Coral base, Rubicon serves Lee, Collier, Charlotte and Sarasota counties, and also schedules visits in Tampa Bay, Clearwater, Pasco County and Miami-Dade.
Does Rubicon work on commercial properties?
Yes. Storefronts, offices and warehouse doors use the same measured system. Choose Commercial property when you book.
Questions by topic
- How the system works (3 questions)
- Installation process (3 questions)
- What it costs (4 questions)
- Do barriers leak? (4 questions)
- Barriers vs sandbags (2 questions)
- Garage flood barriers (4 questions)
- Entry door flood barriers (3 questions)
- Sliding glass door flood barriers (5 questions)
- Lanai and wide-opening flood barriers (3 questions)
- Flood barriers in Cape Coral (6 questions)
- Flood barriers in Fort Myers (5 questions)
- Flood barriers in Lee County (5 questions)
- Flood barriers in Naples (5 questions)
- Flood barriers in Bonita Springs (5 questions)
- Flood barriers in Marco Island (5 questions)
- Flood barriers in Port Charlotte (5 questions)
- Flood barriers in Sarasota (5 questions)
- Flood barriers in Sanibel (5 questions)
- Flood barriers in Tampa Bay & St. Petersburg (5 questions)
- Flood barriers in Clearwater (5 questions)
- Flood barriers in Pasco County (5 questions)
- Flood barriers in Miami-Dade (5 questions)
Find out what it takes to protect your openings
Book a free on-site assessment. Rubicon measures every opening and gives you a written quote after the visit.